10 TIPS TO MANAGE YOUR SALON’S STAFF

You have a lot to do if you are responsible for managing a salon as an owner or manager or considering opening your salon. You are responsible for managing your salon’s marketing strategy and retail strategy.

Salon Management Tips

PRACTICE OPEN AND CLEAR COMMUNICATION

Staff members need to know they can trust their manager when they have a problem or a challenge. You must ensure there are clear lines of communication between yourself and your staff and between each other. It is easy to create a toxic salon environment where workers don’t feel safe and trust you to have their backs.

TEACH YOUR STAFF MEMBERS TO ACT LIKE INDIVIDUALS.

Everyone must indeed be held to the same standards. You can’t have favourites or have different rules. However, it is important to remember that each team member is an individual. Do not try to be one-size-fits-all when it comes time to career development, education and training. Instead, have one-on-one meetings so that your staff can feel more at ease in sharing their concerns or questions.

GO TO REGULAR MEETINGS.

It’s also important to meet regularly with your staff to ensure everyone is on the same page regarding business goals, practices and policies. You can also show your employees that honesty and transparency are important to you. Your salon can benefit from weekly or monthly meetings.

DON’T BE RESPONSIVE.

It’s not something everyone enjoys, but it can be necessary. You are responsible for managing your salon’s staff (or your business). This responsibility will eventually fall on you. It’s okay to have input and feedback from your staff when faced with a major decision. However, ultimately you must be the one to make a clear and decisive decision.

LISTEN!

Leadership is more than just making decisions and giving orders. Listening to your team is a must. You must also show that you listen to your team, especially considering your goal to foster open communication.

MASTER YOUR BUSINESS.

You must understand all aspects of your business, from retail to front desk duties to marketing and customer services. You will be better equipped for training your staff in the various roles you have.

SET CLEAR EXPECTATIONS.

Your staff won’t understand your expectations if they don’t know what you expect. Salon owners and managers must communicate their expectations to all staff members, regardless of whether it’s about productivity, company policies, salon culture or anything else. To prevent the problem from spiralling out of control, it is important to address any issues with employees immediately.

LEAD BY EXAMPLE

If you’re not motivated and passionate, how can you expect your staff members to be motivated? You don’t expect your staff to be productive and efficient if they aren’t motivated or passionate. You can’t expect them to treat customers and each other with respect if they are rude, sexist, or a liar.

The best way to teach your staff acceptable behaviour is by leading by example. This can help you manage your staff.

KEEP YOUR TEAM MOTIVATED.

As a salon manager or owner, it’s your responsibility to keep your stylists motivated and excited daily. Stylists who aren’t motivated can create a hostile work environment and make it difficult for others to do their jobs. This could also negatively affect the salon experience for customers. You must recognize your team’s accomplishments, offer employee development opportunities, and promote a work/life balance. This will make your employees happy and help you retain and attract customers.

Hire the right people.

The most important task you have as a boss is to hire new staff members. You must hire people who are skilled in the job and have a good understanding of your salon culture. You will create a positive salon environment by hiring people with similar values and mentalities. This will make your job easier and help you avoid future conflicts.

Salon Leadership Advice

It can be overwhelming to start a salon or become a salon owner. This advice will help you get through it.

  • Your core values and salon culture should be reflected in your leadership style. It should be easy if you believe in it.
  • It is possible to manage your staff without micromanaging their every move. When someone is hired, it’s about setting expectations, policies, and guidelines early in the training process. It’s about setting expectations and guidelines. Now it’s all about following them.
  • At SALT, our motto is “Leaders and leading leaders!” Your staff should be equipped with the right tools and allowed to take control of their roles.
  • To feel satisfied in their career, everyone wants to feel that they own something. If someone doesn’t feel fulfilled, they will look elsewhere for fulfilment. This could lead to you losing a valuable employee.